Privacy policy

Last updated 10 November 2026

This policy says what personal data Faceless Line processes, why, for how long, and what your rights are under the EU General Data Protection Regulation (GDPR).

Who is responsible

The controller is Dominik Perbecký – Novix, Furdekova 2, 851 03 Bratislava, Slovakia, company ID 52938352. You can reach us at kontakt@novix.sk.

Visiting this website

This website sets no cookies and uses no analytics, advertising or tracking. Its fonts, scripts, pictures and videos are all served from its own server, so your visit is not reported to anyone else. The members pages and the app at https://facelessline.com/app are the exception described below: they load their data from Supabase. The app also keeps your choice of light or dark and which updates you have seen in your browser's local storage, where nobody else reads them.

The site is hosted by Vercel Inc. Like every web server, Vercel records technical data of each request (your IP address, the browser, the time and the page) to deliver the site and keep it secure. We rely on our legitimate interest in a working and secure website (Art. 6(1)(f) GDPR). Vercel processes this data for us as our processor, under its data processing agreement. Where data leaves the EU, it is protected by the EU Standard Contractual Clauses or the EU–US Data Privacy Framework.

When you buy

Payment is processed by Stripe, our payment processor, which handles your card and billing data under its own privacy policy; we never see your card details. We receive your name, email address, country and order details. We use them:

• to deliver what you bought and give you access to updates and the Discord community (Art. 6(1)(b) GDPR, the contract);
• to keep the accounting records the law requires (Art. 6(1)(c) GDPR). Slovak accounting law requires us to keep these records for ten years.

We never sell your data and never use it for advertising.

A free account

You can open a free account in the app with your email address and a password, before you buy anything. We store that address, the password as a one-way hash that nobody can read back (not even we), and when the account was made and last signed in to, so that you can sign in and come back to what you were doing (Art. 6(1)(b) GDPR, the free account you ask for). We email it only the links you ask for, such as one to set a new password. We do not send newsletters or advertising to it. It is stored by Supabase in the EU as described below, and kept until you ask us to delete it, which you can do at any time by writing to us.

Your members account

Your purchase opens a members account under the email address you paid with, or adds the purchase to your free account with that address. It holds that address, the date of your purchase, how long your updates run, the payment's reference and, if you answered it at checkout, where you heard of us. We need it to let you sign in and to give you what you bought (Art. 6(1)(b) GDPR); the answer about where you heard of us only shows us which channels bring buyers (Art. 6(1)(f) GDPR). It is kept while you use Faceless Line and deleted on request, except for the accounting records above.

The account is stored by Supabase Inc. as our processor, under its data processing agreement, in a data centre in the EU. Supabase also keeps the passwords as one-way hashes and sends the account emails (the link after a purchase, a link for a forgotten password). When you sign in, your browser keeps the sign-in in its local storage until you sign out; this is strictly necessary for the members area and is not used for anything else. The guide and the other members pages ask Supabase for their data, which shows Supabase your IP address.

The helper on your computer

When you connect a computer to your account, we store for it a fingerprint made from its system ID (a one-way hash, not the ID itself), its name and operating system, the helper's version, and when it was connected and last used. For each step of a film the helper asks for, we log the step, an ID of the film, the sizes of the film's files that step needs, and the time. We need this to give the line's steps only to connected computers of accounts that bought Faceless Line and to keep to the number of computers your purchase allows (Art. 6(1)(b) GDPR), and to stop accounts from being shared (Art. 6(1)(f) GDPR). For the same reason, each step's instructions carry an invisible mark made from your email address.

We do not store your IP address with any of this; Supabase sees it to answer the helper, as above. The data is stored by Supabase in the EU, kept while your account exists, and deleted with it.

Discord and email

If you join our Discord community, Discord's own privacy policy applies, and we see the username you use there. When you use the Discord button in the members area, Discord asks you to let us see your Discord account ID and add you to our server; we use that permission once, to add you with the members' role, and keep only your Discord ID and the date with your members account, so we can manage that role while your access runs (Art. 6(1)(b) GDPR). If you write to us, we use your message and address only to answer you, and delete them when they are no longer needed.

Your rights

You may ask us for access to your data, its correction or deletion, a restriction of its processing, or a copy in a portable form. You may also object to processing based on our legitimate interest. Write to kontakt@novix.sk. We make no decisions about you by automated means alone.

You may complain to a data protection authority: in Slovakia, the Úrad na ochranu osobných údajov Slovenskej republiky, Hraničná 12, 820 07 Bratislava (dataprotection.gov.sk), or the authority where you live.

Changes

If we change how we process data, we update this page and its date.